1. What is the difference between Workforce development and Career and College Readiness? 

 

Aspect	CCR programming	JUMP (Workforce Education and Training)	Afterschool Programming with CCR components
Primary Focus	Preparing students for college and career pathways	Equipping individuals wtih industry-specific skills for immediate employment	General enrichment and social development
Key Outcomes	FAFSA completion, GPA improvement, certification, internships, increase in social capital	Job placement, industry recognized certifications, skills based training	Personal Development, extracurricular engagement
Skill Development	Academic and career readiness (e.g. resume writing, interview prep, scholarship writing, soft skill/Duval ready development)	Technical and vocational skills (e.g. trade skills, digital literacy, upskilling/reskilling)	General skills (e.g team work, problem solving)
Academic Support	Targeted academic improvement aligned with CCR goals	Minimal academic focus; skills based learning tied to workforce requirements	Broad tutoring, not always aligned wtih CCR or workforce goals
Career Exploration	Intentional job training, industry specific experiences	Direct training for specific career paths, apprenticeships, work-based learning	Basic career awareness or exploratory activities
Metrics	Post-secondary enrollment rates, GPA, internship and/or job placements	Job placements, certifications earned, retention rates in specific industries.	Attendance, general satisfaction
Program Structure	Structured program pathways with measureable CCR milestones	Job-focused training schedules, competency-based assessments	Flexible, less structured, broader goals

 

 

2. What is Results Based Accountability?

Results-Based Accountability (RBA) is a structured framework used in workforce development and career and college readiness (CCR) programs to evaluate and improve performance by focusing on measurable results. It is designed to ensure that programs deliver meaningful outcomes for participants while continuously improving processes and accountability.

Key Concepts of RBA for Workforce Development and CCR Programs

1. Focus on Outcomes, Not Just Outputs
What it means: RBA emphasizes real-world results, such as job placements, wage growth, and college enrollment, rather than just counting activities like training hours or workshop attendance.

• Example: Instead of tracking how many students attended a FAFSA workshop, RBA measures how many successfully submitted their FAFSA applications and gained access to financial aid.

2. Three Key Questions:
How much did we do?

• Tracks the volume of services provided (e.g., number of participants enrolled, hours of training delivered).

How well did we do it?

• Measures the quality of services (e.g., participant satisfaction, program completion rates, certifications earned).

Is anyone better off?

• Assesses long-term impacts (e.g., employment rates, sustained job retention, post-secondary enrollment).

3. Clear Accountability
What it means: RBA connects program activities to tangible community goals, ensuring that workforce development and CCR programs align with broader objectives, such as reducing unemployment or increasing post-secondary attainment.

• Example: A program focused on opportunity youth may aim to decrease disconnected youth rates by increasing job placement and education re-engagement.

4. Continuous Improvement
What it means: RBA uses data to identify areas for improvement, ensuring programs remain effective and responsive to participant needs.

• Example: If a CCR program sees low certification completion rates, RBA might reveal barriers like inadequate preparation or insufficient support, prompting targeted interventions.

5. Alignment with Workforce and CCR Goals
RBA ensures programs contribute to systemic outcomes such as:

• Reducing the prime-age employment gap.
• Increasing high school graduation rates.
• Improving employability skills and post-secondary attainment.
• Decreasing the rate of disconnected youth

3. What are examples of RBA metrics? 

JUMP Program|Workforce Development

How Much Did We Do?

• How many participants were enrolled in workforce development activities through JUMP?
• How many hours of workforce training, job readiness, or career coaching did participants receive?
• How many industry-recognized certifications or credentials were made available through your program?
• How many employer partnerships or apprenticeship placements were facilitated through JUMP?

How Well Did We Do It?

• What percentage of participants completed workforce development training or credentialing?
• What percentage of employer partners provided positive feedback on participants’ readiness for work?
• What percentage of participants completed all program milestones (e.g., skills training, internships, mock interviews)?
• How effectively were logistical challenges, such as transportation or childcare, addressed for participants?

Is Anyone Better Off?

• What percentage of participants gained employment within six months of completing the program?
• What percentage of participants achieved wage growth or job stability after entering employment?
• What percentage of participants transitioned to higher education or further training opportunities?
• How has the program impacted participants’ employability and self-sufficiency (e.g., reduction in reliance on public assistance)?

Career and College Readiness (CCR) Program

How Much Did We Do?

• How many students were served by CCR programs?
• How many hours of career and college readiness instruction (e.g., FAFSA workshops, SAT prep) were delivered?
• How many participants engaged in mentorship or career exploration opportunities (e.g., job shadowing, career fairs)?
• How many partnerships with schools or businesses were established to support CCR activities?

How Well Did We Do It?

• What percentage of students completed the CCR curriculum?
• What percentage of participants successfully submitted FAFSA applications or other college admissions materials?
• What percentage of participants improved in GPA, attendance, or college-readiness benchmarks? 
• What feedback did participants and parents provide about program quality and effectiveness?

Is Anyone Better Off?

• What percentage of participants were accepted into post-secondary education or career training programs? (This includes what percentage received Duval Ready diplomas)
• What percentage of participants secured internships or part-time employment aligned with their career goals. 
• How has participation in CCR programs contributed to students’ readiness for college or careers (e.g., increased confidence, planning skills)?
• What long-term outcomes have been observed for students who completed the program (e.g., persistence in college, sustained employment)?

Additional Contextual Questions 
Participant Location & Reach:

• What percentage of participants came from underrepresented or distressed communities?
• How diverse were the participants in terms of demographics and career interests?

Service Delivery:

• Were CCR and JUMP programs accessible to participants with disabilities?
• What accommodations were implemented to address specific participant needs (e.g., language barriers, transportation)?

Alignment with Workforce Goals:

• How do program outcomes align with the workforce goals (e.g. increase graduation rates, increase post-secondary attainment rate, decrease youth disconnection rate, and decrease prime age employment gap)?

4. What programs are currently funded? 

Career and College Readiness (CCR)

Carpenters Shop	Ready for Success Teen Program
2nd Mile	Youth Leadership Development Pathway
Big Brothers & Big Sisters of Northeast Florida	School Beyond Walls
The Jacksonville Zoological Society, Inc	W.I.L.D.
The Performers Academy	Opportunity Project
I'm a Star	Gear up for Greatness-Westside High School, First Coast High School, William Raines High School, Jean Ribault High School, Riverside High School
Wealth Watchers	C.O.F.F.E.E. Project
Teen Leaders of America	Sandalwood High School, Teen Leaders Teen Center
City Year	AmeriCorps Member Leadership Development
The Foundation Academy Studio School, Inc	Life Skills Program
Boys & Girls Club	Printing Program
Boys & Girls Club	Culinary
FOSCI	Dove Outreach Center
Annie Ruth	College and Career
YMCA-Johnson Y	The Inner Prize Program
Urban League	Champion for Change Youth Leadership
Goodwill	Out East
Goodwill	Take Stock in Children
Cities for Financial Empowerment	Out East Program & Services
100 Black Men	Jacksonville STEM Center Grant Program
Fresh Ministries	Workforce Development Education & Training Services
Malivai Washington Foundation	Teen Center
United Way	Achievers for Life
Operation Save our Sons	Save our Sons
Pearls of Perfection	Workforce Development Education & Training Services
Out for Bid	Assistance with Student Engagement
I'm a Star Foundation	Jacksonville STEM Center Grant Program
Goodwill	Mayor's Youth At Work Partnership

Jacksonville Upward Mobilty Program (JUMP)

Goodwill	Workforce Development Education & Training Services
LSF	Workforce Development Education & Training Services
Krumpin For Success	Workforce Development Education & Training Services
Fresh Ministries	Workforce Development Education & Training Services